Support.

One address, and a real person reads it.

Before you write

I cannot sign in

Use the reset link on the sign-in screen. Reset emails can take a few minutes to arrive and occasionally land in spam. If two attempts produce nothing, write to us with the address you signed up with and we will sort it out by hand.

My workout did not save

It almost certainly did. Cranked writes to your phone first and syncs afterwards, so a session logged with no signal is safe on the device and appears everywhere else once you are back online. If a workout is genuinely missing, tell us the date and the movement.

I want to switch between kilos and pounds

Settings, then Units. Change it as often as you like — your history is not stored in the unit you happen to be reading, so nothing drifts.

A movement I use is missing

You can add it yourself, and it will be marked as your own rather than as one of the 105 official movements. Tell us about it too. The official list is shared by everyone, which is what makes the Global Ledger comparable, so it grows deliberately rather than automatically.

I want my account deleted

Settings, then Delete account. It removes your account and the workouts attached to it. If you would rather we did it, write from the address you signed up with.

Is there an Android app

An Android app is coming. Until it arrives, Cranked runs in any modern phone browser and can be added to your home screen, where it opens full screen and works offline exactly like the iPhone app does.

Reporting something broken

The useful things to include: what you were doing, what you expected, what happened instead, and whether you were on the iPhone app or in a browser. A screenshot beats a description.

Cranked is made by 3 Degrees App Pte Ltd.